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Business Meeting

21st-Century Management

Course description

This course looks at what skills are necessary to thrive in our contemporary work landscape and how to apply these skills in day-to-day operations. We’ll identify what 20th-century management approaches are salvageable and, using 21st-century behavioural science research, we’ll determine what proven, evidence-based strategies are available for managerial professional development today. We’ll draw on contemporary case studies from the fields of aerospace, military and manufacturing, as well as looking at leading publicly owned organizations that have successfully transitioned their executive capabilities to welcome work in the 21st century.


With these examples in mind, we’ll explore wide-ranging strategies to respond to management challenges specific to our times. You’ll have the opportunity to apply new managerial skills by working through a series of practical assignments during and between sessions, and there will be time for discussion in the sessions that follow. Leadership styles, attributes, and competencies are not one-size-fits-all, so we’ll explore 21st-century management skill sets in a flexible way that helps you strategically develop your own managerial competencies.

Learning objectives

  • Understand the landscape of our 21st-century workplace and gain a more secure footing in a volatile, uncertain, complex, and often ambiguous environment.

  • Learn how to prioritize the people you lead by identifying and expressing your own strengths and the strengths of each member of your team.

  • Use your self-knowledge to choose, and then use, contemporary tools to personalize your unique management style.

  • Transition from siloed thinking into agile, collective thinking that leverages diversity and inclusion to truly integrate diverse strengths into your team.

Target audience:
Managers and people seeking to become managers

Business Meeting

Course format

  • Four 90-minute facilitated online sessions

  • Small classes (10 trainees)

Registration fee:


Register and complete your course by March 15, 2023 and your course fee will be $0.


Employees— Share with your employer that you are taking the course! Send the link to your employer by email to discuss it with them.

E-learning duration:



Virtual Facilitated Session Dates


March 3, 10, 24, 31 2023 at 1-2:30 pm

New students

Registering with COAST only takes a few simple steps.  

  1. Fill out the sign-up form. 

  2. You will receive a verification email with a link. Click on the link to access your account. 

  3. Go to the main dashboard and find the Ministry form. 

  4. Download it, fill it out, save it, and upload the saved and completed form in the Upload tab. 

  5. You will receive a confirmation email that it has been accepted (this may take up to two business days). Once that is done you may enrol in the courses of your choosing. 

  6. To enrol, select the Catalog tile on the dashboard and choose your course dates and times.

Returning students

Go to and log in with your credentials. Check the Catalog tile on the main dashboard to find this course. Select it and click Enrol.

Employers— Enhance and upgrade employee skills. Recognize and foster employee development. Enrol your company with COAST! Your company may register employees on any of the courses offered at no charge – as long as courses are completed by March 15, 2023.


PLEASE NOTE: Registration is not considered complete unless OAC receives the completed Ministry participation form.

The Ministry of Labour, Training and Skills Development (MLTSD) requires you to complete their PDF Participant Form prior to entering the training program. This information is for reporting purposes only, is anonymized prior to reporting and will be held in confidence.

1. Click on the tile to download the mandatory form (PDF fillable format);

2. Once completed, please upload your saved PDF file on upload tab.

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