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Workers at Gas Plant

Training for the Technical Trainer

Course description

If you’re a technical trainer, you’re already an above-average performer with specialized technical competencies. You know your job! What you may struggle with is imparting your knowledge to others. This course aims to improve your ability to deliver effective technical training and coaching to team members who are new or in the process of upskilling. In this course, you’ll learn ways to bring your interpersonal competencies up to the same level as your technical competencies so you can provide clear instruction, give valuable feedback and use good listening techniques. As a result, your training experiences will be less frustrating and more successful for everyone involved!


This course uses action learning as the key coaching technique. Content is presented in two modules separated by experiential work on the shop floor. During the learning interval, you’ll be asked to use the process presented in the first module for instructing new trainees and then come back and discuss your results in the second module.

Learning objectives

  • Learn a proven five-step process for how to instruct a new or upskilling employee to perform specific job tasks.

  • Get an overview of adult learning so you can understand why the five-step instruction process for new learners works so well.

  • Learn to use proven interpersonal techniques in working with new or upskilling employees.

  • Find out about bias and how it can shape your assumptions about trainees, and why feed-forward is better than feedback

  • Discover the importance of active listening and the value and benefits of initiating intentional communications.

  • Come out with a plan for how to set up your trainees for success.

Target audience:
Technical trainers

Workers at Gas Plant

Course format

  • Two 90 minute online instruction sessions

  • Course content reference manual

  • Small classes (10 trainees)

Registration fee:


Register and complete your course by March 15, 2023 and your course fee will be $0.


Employees— Share with your employer that you are taking the course! Send the link to your employer by email to discuss it with them.

E-learning duration:



Virtual Facilitated Session Dates

March 13, 15 2023 at 1-2:30 pm

New students

Registering with COAST only takes a few simple steps.  

  1. Fill out the sign-up form. 

  2. You will receive a verification email with a link. Click on the link to access your account. 

  3. Go to the main dashboard and find the Ministry form. 

  4. Download it, fill it out, save it, and upload the saved and completed form in the Upload tab. 

  5. You will receive a confirmation email that it has been accepted (this may take up to two business days). Once that is done you may enrol in the courses of your choosing. 

  6. To enrol, select the Catalog tile on the dashboard and choose your course dates and times.

Returning students

Go to and log in with your credentials. Check the Catalog tile on the main dashboard to find this course. Select it and click Enrol.

Employers— Enhance and upgrade employee skills. Recognize and foster employee development. Enrol your company with COAST! Your company may register employees on any of the courses offered at no charge – as long as courses are completed by March 15, 2023.


PLEASE NOTE: Registration is not considered complete unless OAC receives the completed Ministry participation form.

The Ministry of Labour, Training and Skills Development (MLTSD) requires you to complete their PDF Participant Form prior to entering the training program. This information is for reporting purposes only, is anonymized prior to reporting and will be held in confidence.

1. Click on the tile to download the mandatory form (PDF fillable format);

2. Once completed, please upload your saved PDF file on upload tab.

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